Explore.Brussels’ guarantees
We process your data confidentially and in accordance with national and international regulations, including, amongst others, the Belgian Act of 8 December 1992 on the protection of privacy with regard to the processing of personal data, as amended by the Act of 11 December 1998.
Purpose of processing your personal data
By providing us with your personal data, you give us your express consent to process this information for the purposes set out below.
Your data is stored in Explore.Brussels’ databases and we process it for the purposes of customer management, publications and the services we offer, in order to improve the quality of our services and to inform you about our new services and products.
You may object to the processing of your personal data at any time and without having to provide any justification.
Cookies
We use cookies to provide you with a better service.
A cookie is a small file stored by a website on your computer: this cookie can be retrieved during a subsequent visit to the same site.
The cookie cannot be read by any website other than the one that created it.
We use cookies for administrative purposes, for example to record your preferences for certain types of information or your login details, which saves you from having to re-enter the same details each time you visit our site.
Most cookies are only active for the duration of a single session or visit.
None of them contain any information that would enable you to be contacted by telephone, email or post.
You can also configure your browser to notify you each time a cookie is created or to prevent cookies from being created (in which case, certain services that require cookies will no longer be available).
Publication and disclosure of your personal data
Explore.Brussels may be required to disclose your personal data in response to a request from a legal authority or in good faith where it considers that such action is necessary to comply with any applicable law or regulation.
This would also apply in the event of legal proceedings brought against Explore.Brussels and/or the website to protect or defend the rights or property of Explore.Brussels, the website or Explore.Brussels users.
Explore.Brussels may be required to disclose this data in order to intervene, in extreme circumstances, to protect the personal safety of Explore.Brussels users, the website or the public.
Your rights regarding your personal data
Your right to information
- The data controller for your personal data is the non-profit organisation Explore Brussels, whose registered office is at Rue des Liégeois 53, 1050 Ixelles, Belgium.
- Any queries you may have regarding the collection and processing of your data can be addressed to this address.
- For more general information, you can always contact the Data Protection Authority at the Chamber of Representatives: www.autoriteprotectiondonnees.be
Your right of access, objection and rectification
- By sending a dated and signed written request to Explore.Brussels, accompanied by a copy of both sides of your identity card, you may obtain, free of charge, a written copy of your personal data and, where applicable, the rectification of any data that is inaccurate, incomplete or irrelevant.
- A copy of your data will be provided to you no later than 15 days after receipt of your request.
Breach of your privacy
If, at any time, you feel that our website is not respecting your privacy, please let us know by emailing us at the following address: info@explore.brussels.
We will do our utmost to identify and rectify the problem.
